Customer Experience
Customer experience is the key to loyalty, growth and being different in today’s competitive market. Delivering great customer experiences isn’t just about meeting expectations, it’s about exceeding them, creating memorable moments and building meaningful relationships with your audience. Having a customer experience expert as your event speaker will give your audience the insights to elevate every interaction and drive long term success.

Joe Navarro
Leading Expert on Body Language

Alan O'Neill
Change Agent

Karen Palmer
The Storyteller from the Future

Miha Pogacnik
Leadership Expert, Violinist & Visionary

Nancy Rademaker
Expert in Customer Centricity & Digital Transformation

Gordon Ramsay OBE
British Celebrity Chef

Levi Roots
Musician, Chef &

Lord Stuart Rose
Former Chairman of Marks & Spencer

Jez Rose
Behavioural Expert

Alex Sbardella
SVP Global Innovation at GDR Creative Intelligence

Ken Schmidt
Respected Thought Leader on Communications Strategy

Howard Schultz
Chairman, President & Chief Executive Officer of Starbucks

Euan Semple
Leading Authority on the Impact of the Web on the World of Work

Lars Silberbauer Andersen
Global Digital Brand & Marketing Expert

Rory Sutherland
Behavioural Science Alchemist
CSA’s customer experience speakers are experts in business strategy, customer psychology and service innovation. They talk on topics such as understanding customer needs, building customer loyalty, using technology for personalisation and creating a customer centric culture. Their practical advice will help your audience turn everyday interactions into extraordinary outcomes.
Whatever your event is about, business strategy, customer service or innovation, a customer experience speaker will bring new ideas and practical tips for success. Contact CSA to find your perfect event speaker to engage your audience, start meaningful conversations and leave attendees ready to reinvent the customer experience.